[NATIONAL CORPORATE SPONSOR NEWS] KPMG – Sharing session: Improve your Customer Experience in 2024

❗ Sharing session: Improve your Customer Experience in 2024 The CEE Report is a KPMG global program aimed at identifying and showcasing best practices in Customer Experience from around the world. This comprehensive research provides findings for organizations to learn from and implement to enhance their Customer Experience strategies. Our upcoming sharing session promises to…

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The Festive Season is Here! 

This Christmas Eve, gather your loved ones and join us for a hearty buffet feast at Fortuna Hanoi. Our Christmas Eve Buffet Dinner on December 24th boasts premium dishes like roast chicken, fresh salmon, and more – the perfect menu to explode your tastebuds!  Bring the kids along too. Fortuna Hotel has balloon animals made…

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[National Corporate Sponsor] KPMG in Vietnam: 2023 Vietnam Customer Experience Excellence (CEE) Report – Augmenting the Human Touch

The 2023 Vietnam Customer Experience Excellence (CEE) Report surveyed over 1,540 consumers to understand their perceptions of an excellent customer experience, aiming to assist businesses in leveraging AI for human touch augmentation and overall customer experience advancement. The fourth edition of Vietnam Customer Experience Excellence Report (CEE) by KPMG in Vietnam has been released with…

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