[National Corporate Sponsor] KPMG in Vietnam: 2023 Vietnam Customer Experience Excellence (CEE) Report – Augmenting the Human Touch
The 2023 Vietnam Customer Experience Excellence (CEE) Report surveyed over 1,540 consumers to understand their perceptions of an excellent customer experience, aiming to assist businesses in leveraging AI for human touch augmentation and overall customer experience advancement. The fourth edition of Vietnam Customer Experience Excellence Report (CEE) by KPMG in Vietnam has been released with…