From AI Potential to Practical Business Value
Artificial Intelligence is no longer a future trend; it is becoming a practical business tool that helps organisations improve productivity, customer experience, operational efficiency, and profitability.
While many businesses recognise the potential of AI, leaders are still asking practical questions:
- Where should we start?
- Which AI initiatives can deliver measurable business value?
- How can AI enhance customer service without replacing the human experience?
- How can businesses avoid investing in technology that doesn’t generate meaningful ROI?
This workshop will move beyond the AI hype to explore practical applications that organisations can implement today.
Hear from technology experts, operational specialists, and a business that has successfully implemented AI and digital transformation initiatives, and gain practical insights into turning AI opportunities into tangible business outcomes.
📅 Thursday, October 1, 2026
⏰ 3:30 PM – 5:30 PM onwards
📍 Zumwhere Nguyen Trai, 219 Nguyen Trai, Cau Ong Lanh Ward, HCMC
Registration
• AusCham Members & Co-host Members: Complimentary
• Non-members: VND 350,000 per person
Registration includes full access to the workshop and the AusCham Sundowners networking session following the event.
Registration link: https://auschamvn.glueup.com/event/the-future-of-customer-experience-ai-automation-smarter-decision-making-190343/
